Welcome to Fiafi Group, where excellence is not just a goal but a standard upheld through our rigorous Quality Management System (QMS). At Fiafi Group, we are dedicated to delivering exceptional quality in every aspect of our operations, and our QMS serves as the foundation upon which this commitment is built.

Our Quality Management System is a comprehensive framework that governs all aspects of our business processes, from project planning and execution to client engagement and continuous improvement. It is designed to ensure that our products and services consistently meet or exceed the expectations of our clients and stakeholders.

Key components of our Quality Management System include:

1. **Quality Policy:** Our Quality Policy statement communicates our commitment to quality excellence and serves as a guiding principle for all employees. It emphasizes our dedication to meeting customer requirements, complying with applicable regulations, and continually improving our processes.

2. **Documented Procedures:** We maintain a set of documented procedures that outline the steps to be followed in various aspects of our operations. These procedures provide clear guidelines for tasks such as project management, quality control, risk assessment, and corrective action.

3. **Quality Planning:** Prior to initiating any project or service, we conduct thorough quality planning to define quality objectives, establish performance criteria, and identify processes and resources required to achieve desired outcomes.

4. **Quality Assurance:** We implement measures to ensure that quality standards are consistently met throughout the project lifecycle. This includes conducting regular audits, inspections, and reviews to monitor performance, identify areas for improvement, and take corrective actions as necessary.

5. **Continuous Improvement:** We are committed to continually improving our processes, products, and services. Through the use of performance metrics, feedback mechanisms, and lessons learned, we identify opportunities for enhancement and implement proactive measures to drive ongoing improvement.

By adhering to our Quality Management System, Fiafi Group demonstrates our unwavering commitment to delivering excellence in everything we do. We strive to exceed customer expectations, uphold industry standards, and maintain our reputation as a trusted provider of high-quality products and services in the Oil and Gas industry. Join us at Fiafi Group, where quality is not just a goal but a way of life.

FIAFI Group has developed a Quality Management System (QMS), to better satisfy the needs of its clients and to improve the management system of FIAFI Group.

The scope of the Quality Management System covers:

• Engineering & Construction, Maintenance and Repairs and Logistics, for internal requirements and provision education and training programs

This QMS has been organized to comply with the International Standard ISO 9001: 2008.

FIAFI Group identified the Processes needed for the QMS and their application throughout the Organization. FIAFI Group has also determined the sequence and interaction of these Processes.

In order to ensure that both the Operation and Control of these Processes are effective, Criteria and Methods were determined.

FIAFI Group always:

• Ensures the availability of resources and information necessary to support the Operation and Monitoring of these Processes
• Monitors, measures and analyses these Processes and
• Implement actions necessary to achieve planned results and continual improvement of these Processes